VAST HELPDESK — Shop commands (explained)
A shop's products, prices, stock now, photos and pre-orders, for the assistant of its business.

### Shop status (catalogue sync, API, pre-orders, webhook)
Type it like:  $ shop status
What it does: Shop status (catalogue sync, API, pre-orders, webhook)
Fill in:
  - name (name) — optional
Who: admin, owner. It only reads (safe), and runs without confirmation (it only reads).
Other ways to say it: "shop status Sisters Glow".
Related: $ sync shop  ·  $ flush all products  ·  $ find product luminous serum  ·  $ list preorders.

### Sync a shop's catalogue now
Type it like:  $ sync shop
What it does: Sync a shop's catalogue now
Fill in:
  - name (name) — optional
Who: admin, owner. It only reads (safe), and shown for a yes before it runs.
Other ways to say it: "refresh catalogue of Sisters Glow".
Related: $ shop status  ·  $ flush all products  ·  $ find product luminous serum  ·  $ list preorders.

### Remove every product kept here and import the shop's catalogue again
Type it like:  $ flush all products
What it does: Asks for a yes first. The products kept on this server are removed and the whole catalogue is imported again from the shop (about a minute); nothing changes at the shop.
Fill in:
  - name (name) — optional
Who: admin, owner. It only reads (safe), and shown for a yes before it runs.
Other ways to say it: "flush shop", "reset catalogue of Sisters Glow".
Related: $ shop status  ·  $ sync shop  ·  $ find product luminous serum  ·  $ list preorders.

### Find a product in a shop (price, stock now, pre-order)
Type it like:  $ find product luminous serum
Form:  find product <value>
What it does: The stock is asked from the shop at that moment. Exact quantities are not given by the shop: in stock, few left or out of stock, per branch.
Fill in:
  - value (value)
Who: admin, owner. It only reads (safe), and runs without confirmation (it only reads).
Other ways to say it: "stock of luminous serum".
Related: $ shop status  ·  $ sync shop  ·  $ flush all products  ·  $ list preorders.

### List pre-orders (requested, confirmed, arrived…)
Type it like:  $ list preorders
What it does: List pre-orders (requested, confirmed, arrived…)
Fill in:
  - value (value) — optional
Who: admin, owner. It only reads (safe), and runs without confirmation (it only reads).
Other ways to say it: "confirmed preorders", "preorders test".
Related: $ shop status  ·  $ sync shop  ·  $ flush all products  ·  $ find product luminous serum.

### Show one pre-order
Type it like:  $ preorder P-ABC123
Form:  preorder <value>
What it does: Show one pre-order
Fill in:
  - value (value)
Who: admin, owner. It only reads (safe), and runs without confirmation (it only reads).
Other ways to say it: "status of preorder P-ABC123".
Related: $ shop status  ·  $ sync shop  ·  $ flush all products  ·  $ find product luminous serum.

### Cancel a pre-order (the customer is told)
Type it like:  $ cancel preorder P-ABC123
Form:  cancel preorder <value>
What it does: Only a requested or confirmed pre-order can be cancelled. Asks for a yes first; the customer is told in their chat.
Fill in:
  - value (value)
Who: admin, owner. It only reads (safe), and shown for a yes before it runs.
Related: $ shop status  ·  $ sync shop  ·  $ flush all products  ·  $ find product luminous serum.