VAST HELPDESK — Business commands (explained) Commands of the Business plugin. ### Add a business (a service like a cPanel account) Type it like: $ add business Solar Co Form: add business What it does: Then fill in its profile, docs and FAQ in the panel (Plugins, Business), by command, or with the AI (improve docs of Solar Co: …), link clients to it (assign client Acme to business Solar Co) and assign its staff. Fill in: - bname (business name) Who: admin, owner. It only reads (safe), and shown for a yes before it runs. Other ways to say it: "create a business Green Energy". Related: $ add business BaladMart: a big supermarket with fresh food, groceries, household goods and electronics, delivery in Beirut · $ remove business Solar Co · $ list businesses · $ show business Solar Co. ### Add a business and let the AI draft everything for it Type it like: $ add business BaladMart: a big supermarket with fresh food, groceries, household goods and electronics, delivery in Beirut Form: add business BaladMart: What it does: The business is added, then the AI drafts its profile, documents and FAQ from your description. You see the draft first; facts only you know (phone, address, prices, hours) are asked for, never invented. Fill in: - bname (business name) - value (value) Who: admin, owner. It only reads (safe), and shown for a yes before it runs. Other ways to say it: "create business Green Garden: a plant nursery", "create a new business KhadraGlass and get its info from khadraglass.com". Related: $ add business Solar Co · $ remove business Solar Co · $ list businesses · $ show business Solar Co. ### Remove a business Type it like: $ remove business Solar Co Form: remove business What it does: Clients linked to it are unlinked; open tickets stay. Its docs and FAQ history are deleted with it. Fill in: - bname (business name) Who: admin, owner. It only reads (safe), and shown for a yes before it runs. Related: $ add business Solar Co · $ add business BaladMart: a big supermarket with fresh food, groceries, household goods and electronics, delivery in Beirut · $ list businesses · $ show business Solar Co. ### List the businesses Type it like: $ list businesses What it does: How many clients, staff, FAQ entries, documents and open tickets each has. Who: admin, owner. It only reads (safe), and runs without confirmation (it only reads). Other ways to say it: "show all businesses". Related: $ add business Solar Co · $ add business BaladMart: a big supermarket with fresh food, groceries, household goods and electronics, delivery in Beirut · $ remove business Solar Co · $ show business Solar Co. ### Show a business profile (and whether it is on) Type it like: $ show business Solar Co Form: show business What it does: The profile the assistant answers from, plus its clients, staff and open tickets. A unique start of the name is enough. Fill in: - bname (business name) Who: admin, owner. It only reads (safe), and runs without confirmation (it only reads). Other ways to say it: "view business solar", "is business solar enabled". Related: $ add business Solar Co · $ add business BaladMart: a big supermarket with fresh food, groceries, household goods and electronics, delivery in Beirut · $ remove business Solar Co · $ list businesses. ### Set any detail of a business (phone, hours, services, notes…) Type it like: $ set business phone of Solar Co to +96170111222 Form: set business of to What it does: Hours are written like: Mon-Fri 9-18, Sat 9-13, Sun closed (a split shift: Fri 7-13, 15-19); only the days you name change. Notes tell the assistant how to handle the clients of the business. Services: one per item, "Name | price | note", items separated by ";". Every field the assistant is told can be set this way. Fill in: - field (setting) - bname (business name) - value (value) Who: admin, owner. It only reads (safe), and shown for a yes before it runs. Other ways to say it: "set business hours of Solar Co to Mon-Fri 8-17, Sat closed", "set business notes of Solar to Never promise installation dates". Related: $ add business Solar Co · $ add business BaladMart: a big supermarket with fresh food, groceries, household goods and electronics, delivery in Beirut · $ remove business Solar Co · $ list businesses. ### Add a question and answer to a business FAQ Type it like: $ add faq to Solar Co: Do you offer a warranty? = Yes, 10 years on panels Form: add faq to Solar Co: What it does: Write the question, an equals sign, then the answer. Customers who ask it are answered at once. Fill in: - bname (business name) - value (value) Who: admin, owner. It only reads (safe), and shown for a yes before it runs. Other ways to say it: "add a faq for Solar: Can I get a quote? = Yes, send your address". Related: $ add business Solar Co · $ add business BaladMart: a big supermarket with fresh food, groceries, household goods and electronics, delivery in Beirut · $ remove business Solar Co · $ list businesses. ### Remove a question from a business FAQ Type it like: $ remove faq from Solar Co: warranty Form: remove faq from Solar Co: What it does: Say enough of the question to be specific (at least 4 letters). It can be brought back from the version history. Fill in: - bname (business name) - value (value) Who: admin, owner. It only reads (safe), and shown for a yes before it runs. Related: $ add business Solar Co · $ add business BaladMart: a big supermarket with fresh food, groceries, household goods and electronics, delivery in Beirut · $ remove business Solar Co · $ list businesses. ### Add a note on handling the clients of a business Type it like: $ add note to Solar Co: Always ask for the roof photo first Form: add note to Solar Co: What it does: Notes are followed by the assistant on every answer. Fill in: - bname (business name) - value (value) Who: admin, owner. It only reads (safe), and shown for a yes before it runs. Related: $ add business Solar Co · $ add business BaladMart: a big supermarket with fresh food, groceries, household goods and electronics, delivery in Beirut · $ remove business Solar Co · $ list businesses. ### Add a document section to a business Type it like: $ add doc to Solar Co: Warranty terms = Panels 10 years, inverters 5 years Form: add doc to Solar Co: What it does: Write the title, an equals sign, then the text. A section with the same title is replaced. For long documents upload a file in the panel. Fill in: - bname (business name) - value (value) Who: admin, owner. It only reads (safe), and shown for a yes before it runs. Other ways to say it: "add a document for Solar: Battery care = Check every six months". Related: $ add business Solar Co · $ add business BaladMart: a big supermarket with fresh food, groceries, household goods and electronics, delivery in Beirut · $ remove business Solar Co · $ list businesses. ### Link a client to a business Type it like: $ assign client Acme to business Solar Co Form: assign client to business What it does: That client is answered by the business assistant; when it cannot answer, or they ask for a person, a ticket goes to the staff of the business. Fill in: - cname (client name) - bname (business name) Who: admin, owner. It only reads (safe), and shown for a yes before it runs. Related: $ add business Solar Co · $ add business BaladMart: a big supermarket with fresh food, groceries, household goods and electronics, delivery in Beirut · $ remove business Solar Co · $ list businesses. ### Unlink a client from its business Type it like: $ unassign client Acme from its business Form: unassign client from its business What it does: Unlink a client from its business Fill in: - cname (client name) Who: admin, owner. It only reads (safe), and shown for a yes before it runs. Related: $ add business Solar Co · $ add business BaladMart: a big supermarket with fresh food, groceries, household goods and electronics, delivery in Beirut · $ remove business Solar Co · $ list businesses. ### Assign a staff member to a business (they handle its tickets) Type it like: $ assign staff Hadi to business Solar Co Form: assign staff to business What it does: Only the staff assigned to a business are alerted about its tickets, and only they (or the owner) can take, answer and close them. Fill in: - who (person or people) - bname (business name) Who: admin, owner. It only reads (safe), and shown for a yes before it runs. Related: $ add business Solar Co · $ add business BaladMart: a big supermarket with fresh food, groceries, household goods and electronics, delivery in Beirut · $ remove business Solar Co · $ list businesses. ### Take a staff member off a business Type it like: $ unassign staff Hadi from business Solar Co Form: unassign staff from business What it does: Take a staff member off a business Fill in: - who (person or people) - bname (business name) Who: admin, owner. It only reads (safe), and shown for a yes before it runs. Related: $ add business Solar Co · $ add business BaladMart: a big supermarket with fresh food, groceries, household goods and electronics, delivery in Beirut · $ remove business Solar Co · $ list businesses. ### Ask the brain to improve a business: profile, docs, FAQ, notes (you confirm before anything is changed) Type it like: $ improve docs of Solar Co: add a section about the 10 year panel warranty and a FAQ about cash discounts Form: improve docs of Solar Co: What it does: The brain writes a PROPOSAL from your request (it must not invent facts and lists what is missing). You see exactly what would be added or replaced and confirm; only then is anything saved, as a new version you can undo. Fill in: - bname (business name) - value (value) Who: admin, owner. It only reads (safe), and shown for a yes before it runs. Other ways to say it: "improve business docs for Solar: we now install batteries too, from $900". Related: $ add business Solar Co · $ add business BaladMart: a big supermarket with fresh food, groceries, household goods and electronics, delivery in Beirut · $ remove business Solar Co · $ list businesses. ### What a business is still missing (and fill it in with the AI) Type it like: $ what is missing for business Solar Co? Form: what is missing for business What it does: Lists what customers usually ask about that the business has no answer for yet. Reply with the facts (no trigger word needed) and the AI puts each where it belongs, or say *write the rest*. Fill in: - bname (business name) Who: admin, owner. It only reads (safe), and runs without confirmation (it only reads). Other ways to say it: "missing info of business grocery". Related: $ add business Solar Co · $ add business BaladMart: a big supermarket with fresh food, groceries, household goods and electronics, delivery in Beirut · $ remove business Solar Co · $ list businesses. ### Fill or improve a business from its website (the AI reads the pages) Type it like: $ improve business khadraglass with info from khadraglass.com Form: improve business with info from What it does: The AI (OpenAI) opens the pages of that website itself and proposes the profile, documents and FAQ from what is there; the help desk fetches nothing. You see the proposal and the pages it read before anything is saved. Fill in: - bname (business name) - value (value) Who: admin, owner. It only reads (safe), and shown for a yes before it runs. Other ways to say it: "improve khadraglass from https://khadraglass.com", "fill business khadraglass docs from khadraglass.com". Related: $ add business Solar Co · $ add business BaladMart: a big supermarket with fresh food, groceries, household goods and electronics, delivery in Beirut · $ remove business Solar Co · $ list businesses. ### Start improving a business with the brain (it asks what to change) Type it like: $ improve grocery business docs Form: improve business docs What it does: The brain asks what to change; your next message (no trigger word needed) is the request. Then it proposes, and you say yes, no, or what to change in it. Fill in: - bname (business name) Who: admin, owner. It only reads (safe), and shown for a yes before it runs. Other ways to say it: "improve business grocery", "improve grocery business". Related: $ add business Solar Co · $ add business BaladMart: a big supermarket with fresh food, groceries, household goods and electronics, delivery in Beirut · $ remove business Solar Co · $ list businesses. ### Make a business the default (it answers new chats that name no keyword) Type it like: $ set default business khadraglass Form: set default business What it does: Every NEW person who writes privately and names no business keyword is answered by that business, and the chat is listened to. Chats set to never listen stay ignored; groups are not affected. One business at most. Fill in: - bname (business name) Who: admin, owner. It only reads (safe), and shown for a yes before it runs. Other ways to say it: "make khadraglass the default business". Related: $ add business Solar Co · $ add business BaladMart: a big supermarket with fresh food, groceries, household goods and electronics, delivery in Beirut · $ remove business Solar Co · $ list businesses. ### No default business Type it like: $ no default business What it does: No default business Who: admin, owner. It only reads (safe), and shown for a yes before it runs. Other ways to say it: "remove the default business". Related: $ add business Solar Co · $ add business BaladMart: a big supermarket with fresh food, groceries, household goods and electronics, delivery in Beirut · $ remove business Solar Co · $ list businesses. ### Add or remove a lead keyword of a business Type it like: $ add keyword glass to business khadraglass Form: keyword to business What it does: A new person whose message contains a keyword (as a whole word) reaches that business. Up to 20 per business; a keyword belongs to one business only. Fill in: - op (add or remove) - value (value) - bname (business name) Who: admin, owner. It only reads (safe), and shown for a yes before it runs. Other ways to say it: "add keywords mirrors, shower cabins to khadraglass", "remove keyword glass from business khadraglass". Related: $ add business Solar Co · $ add business BaladMart: a big supermarket with fresh food, groceries, household goods and electronics, delivery in Beirut · $ remove business Solar Co · $ list businesses. ### Lead keywords of a business Type it like: $ keywords of business khadraglass Form: keywords of business What it does: Lead keywords of a business Fill in: - bname (business name) Who: admin, owner. It only reads (safe), and runs without confirmation (it only reads). Other ways to say it: "show the lead keywords of khadraglass". Related: $ add business Solar Co · $ add business BaladMart: a big supermarket with fresh food, groceries, household goods and electronics, delivery in Beirut · $ remove business Solar Co · $ list businesses. ### Lead keywords of every business, and the default one Type it like: $ list keywords What it does: Lead keywords of every business, and the default one Who: admin, owner. It only reads (safe), and runs without confirmation (it only reads). Other ways to say it: "show all business keywords". Related: $ add business Solar Co · $ add business BaladMart: a big supermarket with fresh food, groceries, household goods and electronics, delivery in Beirut · $ remove business Solar Co · $ list businesses. ### Earlier versions of a business Type it like: $ business history Solar Co Form: business history What it does: Who changed what and when: the profile, documents, FAQ and notes. Go back with *restore business NAME version N*. Fill in: - bname (business name) Who: admin, owner. It only reads (safe), and runs without confirmation (it only reads). Related: $ add business Solar Co · $ add business BaladMart: a big supermarket with fresh food, groceries, household goods and electronics, delivery in Beirut · $ remove business Solar Co · $ list businesses. ### Restore an earlier version of a business Type it like: $ restore business Solar Co version 1 Form: restore business version What it does: Version 1 is how it was just before the last change; see *business history NAME*. Fill in: - bname (business name) - num (number) Who: admin, owner. It only reads (safe), and shown for a yes before it runs. Related: $ add business Solar Co · $ add business BaladMart: a big supermarket with fresh food, groceries, household goods and electronics, delivery in Beirut · $ remove business Solar Co · $ list businesses. ### Switch a business on or off Type it like: $ switch business Solar Co off Form: switch business What it does: Switch a business on or off Fill in: - bname (business name) - state (on or off) Who: admin, owner. It only reads (safe), and shown for a yes before it runs. Other ways to say it: "turn on business Solar Co". Related: $ add business Solar Co · $ add business BaladMart: a big supermarket with fresh food, groceries, household goods and electronics, delivery in Beirut · $ remove business Solar Co · $ list businesses. ### Remove a document section of a business Type it like: $ remove doc Old prices from business Solar Co Form: remove doc from business What it does: Remove a document section of a business Fill in: - value (value) - bname (business name) Who: admin, owner. It only reads (safe), and shown for a yes before it runs. Related: $ add business Solar Co · $ add business BaladMart: a big supermarket with fresh food, groceries, household goods and electronics, delivery in Beirut · $ remove business Solar Co · $ list businesses. ### Add a photo or file to a business (its assistant can send it to customers) Type it like: $ add image to business Solar Co: 450W panel Form: add image to business Solar Co: What it does: Send the photo or file in this chat first, then say this within 10 minutes. "; tags: a, b" adds words it is also found by. The assistant sends it when a customer asks for it, by this name only. Fill in: - bname (business name) - value (value) Who: admin, owner. It only reads (safe), and shown for a yes before it runs. Other ways to say it: "add file to business Solar Co: Price list 2026; tags: prices, catalogue". Related: $ add business Solar Co · $ add business BaladMart: a big supermarket with fresh food, groceries, household goods and electronics, delivery in Beirut · $ remove business Solar Co · $ list businesses. ### Photos and files of a business Type it like: $ photos of business Solar Co Form: photos of business What it does: Photos and files of a business Fill in: - bname (business name) Who: admin, owner. It only reads (safe), and runs without confirmation (it only reads). Other ways to say it: "files of Solar Co". Related: $ add business Solar Co · $ add business BaladMart: a big supermarket with fresh food, groceries, household goods and electronics, delivery in Beirut · $ remove business Solar Co · $ list businesses. ### Remove a photo or file from a business Type it like: $ remove photo 450W panel from business Solar Co Form: remove photo from business What it does: Remove a photo or file from a business Fill in: - value (value) - bname (business name) Who: admin, owner. It only reads (safe), and shown for a yes before it runs. Related: $ add business Solar Co · $ add business BaladMart: a big supermarket with fresh food, groceries, household goods and electronics, delivery in Beirut · $ remove business Solar Co · $ list businesses. ### Let the clients of a business send files (photos, voice notes, documents) or not Type it like: $ allow clients of business Solar Co to send files Form: allow clients of business to send files What it does: Its clients and new leads: their photos, voice notes and documents reach the staff of the business. The AI does not look at them. Fill in: - bname (business name) Who: admin, owner. It only reads (safe), and shown for a yes before it runs. Other ways to say it: "stop clients of Solar Co from sending files". Related: $ add business Solar Co · $ add business BaladMart: a big supermarket with fresh food, groceries, household goods and electronics, delivery in Beirut · $ remove business Solar Co · $ list businesses. ### Show what the assistant of a business is told Type it like: $ business docs of Solar Co Form: business docs of What it does: Everything sent first in every customer conversation, its size, and anything left out because it is too long. Fill in: - bname (business name) Who: admin, owner. It only reads (safe), and runs without confirmation (it only reads). Other ways to say it: "what does the assistant know about Solar Co?". Related: $ add business Solar Co · $ add business BaladMart: a big supermarket with fresh food, groceries, household goods and electronics, delivery in Beirut · $ remove business Solar Co · $ list businesses.