VAST HELPDESK — khadraglass BUSINESS: khadraglass Tone: friendly. Keywords that start a chat with this business (new leads): (none) When the assistant cannot answer, the client is asked whether to pass the question to the team; when they say yes, or when the client asks for a person, a ticket is opened for this business: 0 staff member(s) are assigned (names and numbers are not published); the ticket goes to the available person with the least work. The client is told the ticket number and, once it is assigned, who has it. Limit: 40 customer messages per customer per day.